Hi,
I plan to book this tour from 16-22 May 2014. However, we would reach LA on 15 May 2014. May I ask if it is possible for us to book an extra day of hotel accommodation (hotels used for budget tours such as this one would suffice) with you on the night of 15 May? If it is, may I know your quote for the hotel rate for 1 day (for 3 people, under buy-2-get-1-free scheme)?
In addition, if that is such the case, can we claim our complimentary pick-up from LAX airport on 15 May?
Thank you so much.
Dear Trang Pham,
If you wish to have pre hotel extension same as the first night tour hotel, please leave a note in the comments section when placing your order online. We will check and quote you when we process your reservation. Standard non upgrade hotels start from $100.00 per room per night based on double occupancy.
If you choose to book the pre hotel extension with us at the same property confirmed for your tour, we can offer the early pick up service out of LAX for you for an additional $30.00 only.
This tour will be available on May 15, and if you arrive LAX before 10:00pm, you choose to book your tour for its May 15th start date.
Best Regards,
Molly
Customer Service Rep
Hi there,
I'd like to book this tour for 4 people in june. Just want to make sure if it is available from June 11 onwards? Also,do all hotel rooms have 2 queen beds to accommodate 4 people?
Thanks,
Dear Hira,
Thanks for your inquiry.
Currently seats are available from June 11 onwards, you can go ahead and make a reservation on the tour page. Within one to two business days of submitting your reservation you will receive a confirmation email from us.
There will be 2 full-size beds equipped in each of our hotel rooms.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Sang Siva,
Thanks for your inquiry.
Regretfully we will not be able to pick you up at Irvine 92620 as customers need to join this tour at our appointed locations. The closest pick-up location is 99 Ranch Market Irvine, 15333 Culvor Dr, #800, Irvine, CA 92604 at 6:30am.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Hi there,
I & my brother plan on taking this tour on June 11th. we'll be flying out of New York but my two other friends will be joining us in LA. Where and how can they meet us on the tour?
Dear Hira,
Generally, on the first day of the tour, we can arrange for an airport transfer out of LAX anytime between 8:30 am and 10:00 pm. Travelers who do not require airport transfers can simply arrange their own transportation to the confirm hotel booked for the tour's first day checking in anytime past 3:00 pm. Confirmed hotel information including the address and phone number will be included in your e tickets upon confirmation and finalization of your reservation.
Best Regards,
Caleb
Customer Service Rep
Dear Anna,
The nearest point we can drop you off to the airport will be at the Chinatown Senior Citizen Center, 600 N Broadway, Los Angeles, CA 90012.
The distance of the location to the airport is about 18 miles.
Best Regards,
Molly
Customer Service Rep
Hi, We are taking your 2-130 in June. We are a group of 9 adults planning to take advantage of your buy 2 take 1 offer. We have a few questions before we book our reservation. 1. We would like to know if the room you provide for 3 people will be comfortable for 3 adults. 2. Do we have free time on our own? Will we be able to know those free time ahead, if ever we do, so we can make plans? 3. How many people would one tour group consist? 4. Will you have a tour schedule on June 30 to July 6? 5. When do we have to book our reservations? Thank you for a prompt and favorable attention on this matter.
Dear Joy Belisario,
The hotel rooms are equipped with two full size beds, which can accommodate at most 4 guests.
For this tour, you can have free time after 15:00pm in San Francisco if you do not take the optional city tour.
Usually, the tour group will have about 50 guests.
This tour will be available on 30th June. Actually, it is available everyday in June.
You can book the tour as long as the tour date is available online. But we suggest you do it about one month before your tour date. Thanks.
Best Regards,
Molly
Customer Service Rep
I am looking for 7night 8days tour with atleast 2 of the following attraction Disneyland, universal studio, seaworld can you suggest one or two tour code.
Hi,
May I ask if it is possible that we request to be dropped at San Francisco for the last day (Day 7) instead of being dropped at LAX airport as shown in the tour schedule?
Really hope to hear from you soon.
Dear Kriti,
Currently, this tour does not provide airport pick-up and drop off service.
The closest pick-up location we offer to the Los Angeles International Airport is at the Westin Bonaventure Hotel on 404 S.Figueroa St, Los Angeles, CA.
This location is approximately 11.4 miles away from LAX airport.
You can also view the pick-up locations on the tour's page under Step # 2 in the booking area on the top right hand side.
Best Regards,
Leon
Customer Service Rep
Hi, my friends will visit USA and would like to have a trip to the west in Sept. My question is; do you have any groups that have Chinese tour guide ?
Thanks
Dear Shelly,
This tour is guided by a professional tour guide fluent in Chinese/Mandarin. Your tour will be conducted in Chinese/Mandarin and English language.
Best Regards,
Serge
Customer Service Rep